Our “Ask the Expert” Series aims to explore trends, strategies and tactics in employer-sponsored health benefits. The three components include issue briefs, Web seminar presentations and advertorials in the Tampa Bay Business Journal’s monthly Just Ask the Expert series.
Issue Briefs
- Health insurers eye new customer service model
Customer service is one of the front lines in the battle for customer satisfaction and loyalty for virtually all businesses. And it can be a key differentiator for insurance carriers as they aim to make service more relationship-based and less transaction-based.
 Download Issue Brief (MS Word, 203KB)
- Helping Employees Choose Their Health Plan
Open enrollment meetings to choose a health plan can be daunting to many. But in the new consumer-driven health care world, with more of employees’ own money in the game, taking the time to make an educated decision will prove ever more important.
Download Issue Brief (MS Word, 168KB)
- Communication practices for increasing HSA enrollment
We look at the current HSA communication challenges and offer strategies, best practices and tools to stimulate HSA enrollment and judicious utilization.
Download Issue Brief (MS Word, 887KB)
- Self-Funding and CDHC
Can self-funding and CDHC knock out rising health care costs? We examine how the combination can lower average annual cost increases and plan utilization.
Download Issue Brief (MS Word, 340KB)
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Consumer Attitudes Toward Health Care Survey
Commissioned by Great-West Healthcare, the 2006 Consumer Attitudes Survey was conducted by Q & A Research, an independent research firm. The annual survey gauges public attitudes toward employer-sponsored health care, providing guidance to companies and brokers in designing health benefit plans that drive enrollment and member engagement.
Download Issue Brief (MS Word, 400KB)
Web Seminar Presentations
- The Retail Revolution: Taking Customer Service to the Next Level
April 30, 2007
With members spending more of their own dollars, employer-sponsored health care is undergoing something of a retail revolution, where individuals will demand from insurance carriers and providers the same level of service they’ve come to expect from other industries.
 Download Presentation (PPT, 9.53MB)
- Self-Funding and Consumer Driven Health Care: How This Combination Can Significantly Reduce Your Clients’ Rising Health Care Costs
March 7, 2007
Great-West Healthcare examines the concept of combining self-funding and a CDHP for a more effective approach to controlling rising health care costs.
Download Presentation (PPT, 1MB)
- HSA Developments: Live From Capitol Hill
December 14, 2006
Delivered from the National Press Club in Washington, D.C. participants from the U.S. Department of the Treasury, U.S. House Ways and Means Health Subcommittee, and America’s Health Insurance Plans discuss HSA guidance, the new HSA Legislation and the future direction of HSAs.
Download Presentation (PPT, 5MB)
- Communication Strategies to Maximize HSA Enrollment
September 26, 2006
This Web seminar examines challenges employers face when communicating HSA plans and offers creative, effective ways to communicate with employees and best practices in driving participation.
Download Presentation (PPT, 6MB)
- Will Consumer-Driven Health Plans Help Mitigate Trend?
June 27, 2006
The presentation takes a look at health care trend and how consumer-driven health plans help mitigate trend.
Download Presentation (PPT, 1MB)
- 2006 Annual Consumer Attitudes Survey
June 15, 2006
This annual survey gauges public attitudes toward employer-sponsored health care, providing guidance to companies and brokers in designing health benefit plans that drive enrollment and member engagement.
Download Presentation (PPT, 2.3MB)
- Creative Strategies for Increasing HSA Plan Participation
March 14, 2006
Great-West Healthcare examines HSA best practices, lessons learned and ways to increase HSA participation through employer contributions.
Download Presentation (PPT, 1MB)
Tampa Bay Business Journal Advertorials
- May 25, 2007
Question: My company’s workforce consists of full-time, part-time and seasonal workers. As the president of the company, I am looking for a single health plan that offers me increased flexibility to provide affordable health benefits to more employees and their families. Are there any private-sector solutions available?
 Download Advertorial (PDF, 671KB)
- March 23, 2007
Question: What are the benefits to my company if I encourage employees to complete a Health and Well-Being Assessment? How does this benefit me, as the employer?
Download Advertorial (PDF, 112KB)
- February 23, 2007
Question: Is a corporate wellness program worth the investment? Will the programs help my company save money?
Download Advertorial (PDF, 114KB)
- January 26, 2007
Question: I am the president of a corporation with 100 employees and our 1/1/07 renewal was a double-digit increase. What are the advantages of self-funding over fully insured health benefits and are we a good candidate for self funding?
Download Advertorial (PDF, 107KB)
- Nov. 24, 2006 and Dec. 22, 2006
Question: We are a small company and it seems as if our employees have more questions about their health care. Since we are small, it takes a toll on our human resource staff to answer these questions. What are carriers doing to provide members the information they need to make informed decisions and become more engaged in health care?
Download Advertorial (PDF, 323KB)
- October 27, 2006
Question: We fully insure our health insurance, and our renewal came in at a single-digit increase. We don’t receive claims experience from our current insurance company, so we aren’t sure if we have good claims experience. However, if we receive a single digit increase, does this mean we might be a good candidate for self-funding?
Download Advertorial (PDF, 263KB)
- September 22, 2006
Question: Are disease management programs worth the investment? Will the programs help me save money?
Download Advertorial (PDF, 260KB)
- August 25, 2006
Question: I have read several industry statistics supporting the idea that consumer-driven health plans can save employers money, but do employers really reap the savings or does the insurance carrier pocket the savings?
Download Advertorial (PDF, 243KB)
- July 28, 2006
Question: I am the president of a corporation with 100 employees and am considering self-funding my company’s health benefits. What are its advantages over fully insured health benefits and is it an option for a smaller business like mine?
Download Advertorial (PDF, 244KB)
- June 23, 2006
Question: Our company is thinking about moving from traditional health insurance to a consumer-driven plan to better manage health care costs, but we are unsure if our employees are ready for these types of plans. Are there industry statistics that could help us determine if these plans are a good solution for our workforce?
Download Advertorial (PDF, 227KB)
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